Terms of Use

User Agreement

The following User Agreement is a binding agreement between you, an individual or a single entity and Gameaholic regarding your use of the Gameaholic.com. Please read this statement carefully before proceeding to access Gameaholic’s Site or Gameaholic content. Your use of the Gameaholic site indicates your agreement to abide by the Terms of Use in effect. Gameaholic provides its services to you subject to the following Terms of Use, which may be updated occasionally, at our sole discretion. The Terms of Use covers any and all associated content.

Brief Summary

  • All sales are final. Not completing a sale or shipping your game can result in a fee/penalty.
  • Online or digitally downloaded PS4 games are strictly NOT permitted for exchange on Gameaholic.
  • We are not a retailer, re-seller, or middleman. Gameaholic is a PS4 game exchange that accepts used games from our customers and provides new or used games that they would like for a flat-fee of Rs. 200.
  • We keep your private information private. We do not sell such information
  • We undertake the highest level of quality assurance, but are not liable for issues with any games that we provide. If there is a problem with the functionality of a game, we do our best to rectify the situation immediately.

We may use the email you provide to us in your user account to provide you with service messages and updates. By becoming a site member you are consenting to the receipt of these communications. Gameaholic reserves the right, at Gameaholic's discretion, to change, modify, add, or remove portions of this User Agreement at any time by posting the amended Terms to the Gameaholic Website. Please check this User Agreement and any Policies periodically for changes. Your continued use of the Gameaholic’s Service after the posting of changes constitutes your binding acceptance of such changes. Except as stated elsewhere, such amended Terms will automatically be effective thirty (30) days after they are initially posted on the Gameaholic Website.

Payment

A flat-fee of Rs. 200 is required on each game exchange. Once the payment has been made and the order is placed, the exchange will be arranged. Your payment enters you into the game exchange agreement. Although we make every effort to accommodate changes requested by our users, Gameaholic reserves the right to enforce the original game exchange agreement. We offer secure online payment through Razorpay, as well as in-store payment options. All payments are processed by Razorpay and Gameaholic is not liable for any damages suffered by users using the service.

Refunds and Returns

A cancellation fee of Rs.50 will be charged for every confirmed order that is cancelled BEFORE the order deadline has passed. No refund will be issued if the order is cancelled after the deadline has passed. If you have mistakenly placed an exchange order with us, please contact our customer support team immediately and we will attempt to rectify the situation as quickly as possible.

Shipping

We accept and deliver game exchanges via courier partners.When sending games for exchange, it is the responsibility of the user to cover the courier costs.Gameaholic is not responsible for any loss or damage incurred by using a courier service to send or receive games through our exchange.

Privacy

Gameaholic takes your privacy very seriously. We will not sell your information to third parties for marketing purposes without your consent. Your information will only be used as described in the Gameaholic Privacy Policy. If you object to your information being used in this way please do not use our services.