- All sales are final. Not completing a sale or shipping your game can result in a fee/penalty.
- Online or digitally downloaded PS4 games are strictly NOT permitted for exchange on Gameaholic.
- We are not a retailer, re-seller, or middleman. Gameaholic is a PS4 game exchange that accepts used games from our customers and provides new or used games that they would like for a flat-fee of Rs. 200.
- We keep your private information private. We do not sell such information
- We undertake the highest level of quality assurance, but are not liable for issues with any games that we provide. If there is a problem with the functionality of a game, we do our best to rectify the situation immediately.
We may use the email you provide to us in your user account to provide you with service messages and updates. By becoming a site member you are consenting to the receipt of these communications. Gameaholic reserves the right, at Gameaholic's discretion, to change, modify, add, or remove portions of this User Agreement at any time by posting the amended Terms to the Gameaholic Website. Please check this User Agreement and any Policies periodically for changes. Your continued use of the Gameaholic’s Service after the posting of changes constitutes your binding acceptance of such changes. Except as stated elsewhere, such amended Terms will automatically be effective thirty (30) days after they are initially posted on the Gameaholic Website.
A flat-fee of Rs. 200 is required on each game exchange. Once the payment has been made and the order is placed, the exchange will be arranged. Your payment enters you into the game exchange agreement. Although we make every effort to accommodate changes requested by our users, Gameaholic reserves the right to enforce the original game exchange agreement. We offer secure online payment through Razorpay, as well as in-store payment options. All payments are processed by Razorpay and Gameaholic is not liable for any damages suffered by users using the service.
Refunds and Returns
A cancellation fee of Rs.50 will be charged for every confirmed order that is cancelled BEFORE the order deadline has passed. No refund will be issued if the order is cancelled after the deadline has passed. If you have mistakenly placed an exchange order with us, please contact our customer support team immediately and we will attempt to rectify the situation as quickly as possible.
We accept and deliver game exchanges via courier partners.When sending games for exchange, it is the responsibility of the user to cover the courier costs.Gameaholic is not responsible for any loss or damage incurred by using a courier service to send or receive games through our exchange.